Treatment is determined by a licensed practitioner and depends on the individual. Approaches can include lifestyle measures - such as exercise, better sleep, weight management, and stress reduction - as well as medical options. Testosterone replacement therapy is one medical option a practitioner may discuss. A practitioner can assess your symptoms and results and advise which approach, if any, is appropriate.

The process of getting treatment with UPGUYS involves the following steps:

• Online Assessment: You’ll start with an eligibility questionnaire. Based on your answers, you'll be identified as a suitable or unsuitable candidate for further testing.
• Practitioner assessment: If you pass the eligibility test, the practitioner will review your responses and then authorize a lab requisition for blood work. This may require a phone consultation.
• Initial Blood Work: You’ll receive a lab requisition to complete blood work at a nearby lab as soon as possible.
• Second Practitioner Call: After your results are in, you'll have a consultation call where the practitioner will review your results and determine if treatment is right for you. If appropriate, a prescription will be sent to our pharmacy.
• Pharmacist Consultation Call: The pharmacist will explain how to use the medication and finalize the details for shipping.
• Medication Shipment: Your medication is shipped right to your door. All packages are sent with 'signature required' for added security.
• Follow-Up Blood Work: You'll be asked to do another round of blood work a few months later and will receive follow-up calls to ensure the treatment is effective and well adjusted to your needs.

Yes, treatment can affect fertility. Treatment for low testosterone may reduce sperm production, which can decrease fertility. If you're concerned about fertility, discuss it with the practitioner before starting treatment.

Blood work for testosterone levels should ideally be done in the morning, between 7 a.m. and 10 a.m., when testosterone levels are at their peak.

The eligibility process, from completing the online assessment to receiving the results of your initial blood work, typically takes about 1 to 2 weeks.

With UPGUYS, the only cost is medication, if a licensed practitioner prescribes it. For common injectable or topical options, most patients pay about $200–$400 for a four-month supply, which works out to roughly $50–$100 per month. Other treatment options or additional medications may cost more, and your exact cost is confirmed before dispensing. There are no consultation, membership, program or renewal fees.

No. Practitioner consultations, follow-ups, lab result reviews, pharmacist consultations, lab requisition authorization and standard shipping are all provided at no charge, and there are no membership, program or renewal fees. The only cost on the UPGUYS platform is the medication itself, if prescribed by the practitioner.

Compare the full cost over the same period: medication plus any consultation, membership, program and renewal fees. A fee quoted on its own may not include medication. At UPGUYS those fees are $0, and medication, if prescribed, is the only cost.

Coverage depends on whether your tests are considered insured or uninsured by your provincial government. In most provinces, the majority of tests are insured. However, depending on your province, you may need to pay for certain tests when you go to the lab for your blood work.

It might. Coverage varies by insurance plan. We provide you with an official pharmacy receipt inside your shipment, which you can then submit as an insurance claim and seek reimbursement.

For a medication pricing breakdown, see our guide to costs of low-testosterone treatment in Canada.

If treatment is prescribed, a practitioner and pharmacist will explain how it's taken and answer your questions. The right option depends on your assessment.

Treatment can have potential side effects, so it's important to work with a licensed medical practitioner. Possible side effects include acne, increased red blood cell count, decreased sperm production, and gynecomastia.

For a full overview of risks and benefits, read our pros and cons of treatment guide.

Treatment can interact with certain medications, so tell your doctor about everything you're currently taking. This helps them determine whether treatment is safe for you or whether adjustments are needed.

You may be a candidate for treatment if you have symptoms of low testosterone and your blood tests confirm low testosterone levels. The eligibility assessment, lab work and consultation with a practitioner will help determine whether treatment is appropriate.

Symptoms of low testosterone can include:

• Fatigue or lack of energy
• Low libido (sexual desire)
• Erectile dysfunction
• Loss of muscle mass
• Increased body fat
• Decreased bone density

Response to treatment varies between individuals. Expected timelines and outcomes should be discussed with your practitioner.

You can, but discuss it with your practitioner first. They can help create a plan to discontinue treatment safely.

Yes, follow-up blood work and practitioner calls are necessary to monitor your progress and adjust the treatment as needed. This helps ensure that the therapy is effective and safe over time.

Treatment can be long-term, potentially lifelong. The duration should be discussed with your practitioner based on your situation and health goals.