Verified Patient Reviews
Over 3,100 verified reviews across Google and Trustpilot from men who have used UPGUYS for low testosterone treatment, ED, and hair loss since 2020. All reviews are published on independent platforms. UPGUYS cannot edit or remove any verified review once posted.
Recurring themes from real patient reviews. These are the things men bring up again and again when they write about their experience with UPGUYS.
Pricing
No fee for practitioner calls, lab requisitions, or shipping. Patients only pay for medication if a prescription is issued.
Medical quality
Thorough calls with licensed Canadian practitioners who take the time to understand their concerns and recommend the appropriate next step.
Before treatment
Reviewers often describe the concerns that brought them to UPGUYS and how those concerns affected their daily lives before getting started.
Delivery
Plain packaging, often delivered the same week, directly to your door anywhere in Canada.
Pharmacist support
Before starting treatment, a pharmacist personally calls to explain exactly how to use the medication.
Follow-up
Reviewers commonly describe follow-up calls, treatment reviews and ongoing support throughout their treatment.
A selection of unedited patient reviews covering all UPGUYS programs. Trustpilot shows a 4.9 TrustScore across 490+ reviews. Our East Canada and West Canada fulfilment centres have a combined 2,600+ Google reviews with a 5.0 average rating.
Christopher
Upguys is an amazing company that has been a huge improvement to my life. I can hardly explain how much better I've felt. Everyone at upguys has been great to deal with, super friendly, very easy to deal with. Calls with the doctor and pharmacist are quick and they're honestly eager to help you feel better. If you've been thinking about getting your testosterone checked out, but you're worried about getting scammed, don't stress about it. This company is the real deal. I'd tried a couple others and they just wanted tons of money for tests and doctors calls etc. Everything with upguys has been covered through ohip and my private insurance. Seriously, don't wait any longer to feel better. Give them a call and get your life back on track!
James
I am very impressed with the qualifying process for the program.from the preliminary questions asked and the phone interviews with the professionals in this program to the blood work,availability of and choice of the different applications for each individual accepted into the program and the follow up with documenting your progress. I would not hesitate to refer someone to the TRT program James
Seb
(Translated by Google) Simple and practical, really effective. (Original) Simple et pratique, vraiment efficace.
Eugene
Very fast delivery
Alex
I had received amazing customer service from start to finish with my inquiry. The shipping was extremely fast too! Pricing wise, they are incredibly hard to beat with everything that they offer taken into consideration. Very professional with their processes and how they operate. I highly recommend checking out UPGUYS - they will not disappoint.
Sylvain
(Translated by Google) What an exceptional team! ***** (Original) Quelle équipe exceptionnelle *****
Ken
Very professional easy to talk with, friendly.
Jordan
I am a newer member and patient of UPGUYS and the whole process has been nothing less than great! UPGUYS is thorough with answering all my questions, prompt and patient with me as I adjust to this new medication. I would recommend UPGUYS to anyone who is curious about getting their own levels checked and (if eligible) getting back to the best version of themselves
r
The customer service is undoubtedly great, however the cost of the medication is more than double what you would pay at the pharmacy. So if cost is a factor consider your GP or shop around.
Ibrahim
Quick delivery
piotr
I honestly did not expect such an amazing positive reaction from my body. I’m 56 nowand I’m starting to feel like I’m 33again. I’m completely serious about these results. Even when I was younger, I never felt this good. Right now, I simply feel great.” thank you guys👍 thank you UPGUYS
Serge
For quite some time, I had been dealing with low energy, fatigue, brain fog, mood changes, poor sleep, and a noticeable decline in my performance and motivation at the gym. I felt that something wasn’t right, but unfortunately, my family doctor didn’t really address my concerns. When I asked about having my testosterone checked, I was told that I didn’t need to have it checked and that what I was experiencing was likely just part of getting older. I eventually decided to pursue testing through an endocrinologist, and that’s when I discovered that my testosterone levels were much lower than I expected. My results showed a total testosterone of 11 nmol/L and free testosterone of 280 pmol/L. What was frustrating was that, despite my symptoms and these results, the endocrinologist told me that my numbers were “normal for a 56-year-old male.” That’s when I discovered UPGUYS, and their approach was completely different. They looked at the entire picture — my symptoms, my age, and my bloodwork — rather than simply looking at whether my results technically fell within a reference range. UPGUYS felt that my testosterone was very low and that my symptoms were consistent with low testosterone. They took my concerns seriously and, after reviewing my information, started me on TRT right away. After months of feeling like my concerns weren’t being heard, it was incredibly reassuring to finally have a medical provider take the time to look at the whole picture and offer treatment. I’m still early in my TRT journey, so I can’t comment on the long-term results yet, but my experience with UPGUYS so far has been excellent. The biggest difference for me has simply been feeling heard and taken seriously. If you’re a man experiencing symptoms that you suspect could be related to low testosterone and you’re being told, “That’s just normal for your age,” I’d definitely recommend getting properly evaluated and considering UPGUYS. Five stars for their responsiveness, professionalism, and willingness to actually listen. ⭐⭐⭐⭐⭐
Gene
I explored a bunch of places, some boutique full service ones, some in person clinics, and upguys. The experience was completely online, by text, by secure web page messaging, and by phone. Service was transparent, responsive, and clear. Everything is exactly like they say. Seamless. If you are thinking of trying them, do it.
Scott
Great experience, very easy, not embarrassing, crazy fast shipping, standard is like 3 days!, highly recommend
sayhihello
Very easy to use, valuable advice from them
SDK
From start to treatment it was quick and easy to navigate the process.
P.C
The Pharmacist called me during my work time when I was with a client, I asked him to call me back and he did with no blowback!! Very professional!!! Upguys understands we are busy in life and accomodate there customers!!!
Eric
It can take months and be very expensive to see a specialist in your town. With UpGuys I had my lab requisition and it took a week to talk to a practitioner and she gave me a prescription, 4 days after I had my treatment. I can talk to a pharmacist very easily, they are very professional and if I need to talk to any other specialist someone will contact me. I recommend!!
Kotter
I was impressed with every aspect of the program. My free t was abysmal and my pituitary was off the scale and I had no help from family doctor. I wasn’t optimistic when I decided to try UPGUYS but every step went flawlessly. I’m only one week into program but my confidence is growing and I am noticing mood improvement. A very competent group.
S
I have been with UPGUYS for just over a year now and I would absolutely recommend their services. They are an outstanding provider, easy to communicate with and have stellar products. And I always find the time to read over their weekly newsletter, which is well structured and highly informative. At 60+, and just beginning my TRT journey, it's comforting to have a provider like UPGUYS standing beside me.
Paul
UPGUYS are great to deal with - always supper responsive and flexible w treatment options - highly recommended !!!!!
mervin
Fast delivery good product
Eric
Great customer service and fast shipping right to the house. I’ve been using UPGUYS for a few years now and it’s been a pleasure all along. From prescriptions, doctor phone consultations, online advice, shipping times, product information etc etc. Always helpful and I appreciate their efforts.
Nicholas
Best services ever, best customer services, quick shipping and just best overall company. I love this company i never had a bad experience ever
Micheal
If you’re a man over 30 UPGUYS can help you like they have helped ne.
Adrien
I really like the service and the results. TRT has helped me a lot. I don't like that my insurance won't cover it because it's not a Dr's referral and the contents of the compound are not identified on the prescription.
Mocaiber
Great team and very professional in all fronts
John
Customer service was great. Not a lot of red tape. Yet making sure you are considering your health in the overall picture. Got the product I needed fast and easy. Thanks Upguys. Greatly appreciated
Mark
I have taken the TRT cream with not gr8 results. I am on my 2nd vial of injectable and has been so beneficial. Increased stamina, strength, libido. Better sleep and better mood. Some weight gain, probably mostly muscle given my works with some water retention. Great product ,, hoping same results will continue. Thanks Doc and UPGUYS!
Keth
Would definitely recommend up guys they made the process easy and small I was able to get the treatment I needed and already starting to see the difference
dee
Best place Price good to! And doctors and customer service excellent
Murry
Very easy and personal to talk to. Very helpfull
Clint
Great .. quick and prompt service. Easy to deal with and discreet
Christopher
Very responsive and organized
Marc-André
(Translated by Google) Professional approach and we felt well supported by the administrative and medical staff. They were always quick to answer our questions. Thank you! (Original) Approche professionnelle et on se sent bien encadré par le personnel administratif et médical. Toujours prompts à nous répondre lorsque nous avons des interrogations. Merci !!!
TODD
⭐⭐⭐⭐⭐ I had an excellent experience with UPGUYS. The entire process was professional, discreet, and incredibly convenient from start to finish. The team was knowledgeable, responsive, and took the time to answer all of my questions without making me feel rushed. I appreciated how easy they made everything, and the care I received exceeded my expectations. I would highly recommend UPGUYS to anyone looking for a trustworthy and professional men's health clinic.
Dustin
My experience with upguys has been great! They have been very prompt on responses and booking my follow ups. I have recommended them to several people and cannot invision myself using another provider.
Andy
Very professional.quick and so pleasant and easy to work with
Brian
Fast, flexible, responsive and supportive. Helped me when my doctor dismissed my concerns. 100% recommended without hesitation.
Joel
I was out of province and needed my TRT ASAP and the whole team pushed so I could get my appointment with the doctor immediately and my TESTOSTERONE was delivered in 3 days. What an amazing team!!
Brad
Excellent communication and speedy process
Barry
I feel fantastic and these people are very professional 👏
Daniel
Super easy, fast, and friendly!
bruno
My Experience with UPGuys has been Excellent the Doctors are so easy to talk to and they Listen to what your needs are, And also the Pharmacist she great she literally went threw everything with me to make sure I am using the Medication Properly. I Highly Recommend UpGuys.
Dan
Very smooth process, nothing needs to change. After a couple of weeks I'm feeling much better.
Jay
Easy and prompt service
Curtis
Excellent service and highly recommend, I was self medicating with grey market test, up guys have professionals who helped guide me through balancing my levels before I had done any permanent damage. There service team and team of medical professionals were very respectful and client focused. My mood and body have balanced out since I have followed there advice. Thank you!
Joe
If you’re looking for TRT look no further than UPGUYS. The process was simple and the one on one service helps answering any questions you may have. They will guide you the entire way into feeling more energetic and youthful.
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Questions men ask about UPGUYS reviews and the clinic, answered honestly.