UPGUYS Reviews: What Patients Say About Low Testosterone Treatment
Thousands of Canadian men have started low testosterone treatment with UPGUYS since 2020. The reviews on this page come from verified Trustpilot patients writing about their testosterone treatment.
What Patients Consistently Report in Their Reviews About the UPGUYS Low Testosterone Treatment Program
Recurring themes from patient reviews of the UPGUYS Low Testosterone Treatment Program. These are the experiences men mention again and again when describing their treatment journey.
Pricing
Zero upfront costs
No fee for lab requisitions, consultations or shipping. Patients only pay for medication if a prescription is issued.
Medical quality
Real doctor calls, not a questionnaire
Thorough calls with licensed Canadian practitioners who review bloodwork in detail, not just a quick sign-off.
Before treatment
What living with Low T feels like
Fatigue, poor sleep, low sex drive, putting on weight and losing strength. Reviewers most often describe some combination of these before getting started with treatment.
Delivery
Discreet delivery across Canada
Plain packaging, signature required, often same-week, delivered to the door anywhere in Canada.
Pharmacist support
A pharmacist walks you through every step
Before the first dose, a pharmacist personally calls to explain exactly how to use the medication.
Follow-up
Routine bloodwork and dose reviews
Reviewers commonly describe follow-up bloodwork, doctor calls and dose reviews throughout their treatment.
A selection of unedited patient reviews about the UPGUYS Low Testosterone Treatment Program. Trustpilot shows a 4.9 TrustScore across 570+ reviews. Our Eastern Canada and Western Canada fulfilment centres have a combined 2,600+ Google reviews with a 5.0 average rating.
I am very impressed with the qualifying process for the program.from the preliminary questions asked and the phone interviews with the professionals in this program to the blood work,availability of and choice of the different applications for each individual accepted into the program and the follow up with documenting your progress. I would not hesitate to refer someone to the TRT program James
I had received amazing customer service from start to finish with my inquiry. The shipping was extremely fast too! Pricing wise, they are incredibly hard to beat with everything that they offer taken into consideration. Very professional with their processes and how they operate. I highly recommend checking out UPGUYS - they will not disappoint.
I am a newer member and patient of UPGUYS and the whole process has been nothing less than great! UPGUYS is thorough with answering all my questions, prompt and patient with me as I adjust to this new medication. I would recommend UPGUYS to anyone who is curious about getting their own levels checked and (if eligible) getting back to the best version of themselves
I honestly did not expect such an amazing positive reaction from my body. I’m 56 nowand I’m starting to feel like I’m 33again. I’m completely serious about these results. Even when I was younger, I never felt this good. Right now, I simply feel great.” thank you guys👍 thank you UPGUYS
The Pharmacist called me during my work time when I was with a client, I asked him to call me back and he did with no blowback!! Very professional!!! Upguys understands we are busy in life and accomodate there customers!!!
I have been with UPGUYS for just over a year now and I would absolutely recommend their services. They are an outstanding provider, easy to communicate with and have stellar products. And I always find the time to read over their weekly newsletter, which is well structured and highly informative. At 60+, and just beginning my TRT journey, it's comforting to have a provider like UPGUYS standing beside me.
Great customer service and fast shipping right to the house. I’ve been using UPGUYS for a few years now and it’s been a pleasure all along. From prescriptions, doctor phone consultations, online advice, shipping times, product information etc etc. Always helpful and I appreciate their efforts.
I really like the service and the results. TRT has helped me a lot. I don't like that my insurance won't cover it because it's not a Dr's referral and the contents of the compound are not identified on the prescription.
I have taken the TRT cream with not gr8 results. I am on my 2nd vial of injectable and has been so beneficial. Increased stamina, strength, libido. Better sleep and better mood. Some weight gain, probably mostly muscle given my works with some water retention. Great product ,, hoping same results will continue. Thanks Doc and UPGUYS!
(Translated by Google) Professional approach and we felt well supported by the administrative and medical staff. They were always quick to answer our questions. Thank you! (Original) Approche professionnelle et on se sent bien encadré par le personnel administratif et médical. Toujours prompts à nous répondre lorsque nous avons des interrogations. Merci !!!
My Experience with UPGuys has been Excellent the Doctors are so easy to talk to and they Listen to what your needs are, And also the Pharmacist she great she literally went threw everything with me to make sure I am using the Medication Properly. I Highly Recommend UpGuys.
Excellent service and highly recommend, I was self medicating with grey market test, up guys have professionals who helped guide me through balancing my levels before I had done any permanent damage. There service team and team of medical professionals were very respectful and client focused. My mood and body have balanced out since I have followed there advice. Thank you!
Quick and easy and the communication is top notch and everything is packaged nice and discreet. Going in questioning this whole thing and now they treat you like a friend and they care. Any questions are usually answered within an hour. Very happy so far thanks UPGuys
Great people to deal with, very on time with everything, from appointments, phone calls and delivery! Very straight forward, helpful and responsive. Can't thank you enough for taking me in as a new patient! Looking forward to more interaction, info and standing behind me, making me a better me!
Rated 5.0 / 5 based on 2,090 reviews. Showing our most recent reviews.
GoogleWestern Canada
Timothy
UPGUYS is a reliable company. Their staff are professional and easy to deal with it. The products they provide are effective and affordable. They provide lots of information about their products & services. Keep it up & going!
I can't say enough good things about my experience with UPGUYS! From the initial consultation to speaking with the doctors and nurse practitioners, the entire process has been professional, informative, and seamless. Everyone I've dealt with has been knowledgeable, approachable, and genuinely interested in helping me feel my best. Since starting TRT, the difference in how I feel has been incredible. My energy levels are back, I'm crushing it in the gym, my recovery has improved, and both physically and mentally, I feel fantastic. I'm looking and feeling better than I have in years! I've always been committed to training hard, eating well, and maintaining a solid vitamin and supplement routine. Adding medically supervised TRT to that lifestyle has honestly been one of the best decisions I've made for my overall well-being. A huge thank you to the entire UPGUYS team for making the experience so positive. It's refreshing to deal with healthcare professionals who listen, take your concerns seriously, and genuinely care about your progress. Highly recommend UPGUYS to any man looking to take his health seriously and explore whether TRT might be right for him!
UPGUYS. Has improved my quality of life in a short time.Since starting trt my energy and mood are up, I have the energy to be more consistent in the gym also. Feeling and seeing results. Professional service, based on blood work that gets you to optimization. Thank you!
Wow , I am very impressed with the staff and the doctors at UPGUYS Very fast, polite and professional service. They wasted no time in Diagnosing me on the phone and shipping my order all within a couple of days.Great price too Thanks UPGUYS ! Two thumbs UP 👍👍😀
The customer service is undoubtedly great, however the cost of the medication is more than double what you would pay at the pharmacy. So if cost is a factor consider your GP or shop around.
For quite some time, I had been dealing with low energy, fatigue, brain fog, mood changes, poor sleep, and a noticeable decline in my performance and motivation at the gym. I felt that something wasn’t right, but unfortunately, my family doctor didn’t really address my concerns. When I asked about having my testosterone checked, I was told that I didn’t need to have it checked and that what I was experiencing was likely just part of getting older. I eventually decided to pursue testing through an endocrinologist, and that’s when I discovered that my testosterone levels were much lower than I expected. My results showed a total testosterone of 11 nmol/L and free testosterone of 280 pmol/L. What was frustrating was that, despite my symptoms and these results, the endocrinologist told me that my numbers were “normal for a 56-year-old male.” That’s when I discovered UPGUYS, and their approach was completely different. They looked at the entire picture — my symptoms, my age, and my bloodwork — rather than simply looking at whether my results technically fell within a reference range. UPGUYS felt that my testosterone was very low and that my symptoms were consistent with low testosterone. They took my concerns seriously and, after reviewing my information, started me on TRT right away. After months of feeling like my concerns weren’t being heard, it was incredibly reassuring to finally have a medical provider take the time to look at the whole picture and offer treatment. I’m still early in my TRT journey, so I can’t comment on the long-term results yet, but my experience with UPGUYS so far has been excellent. The biggest difference for me has simply been feeling heard and taken seriously. If you’re a man experiencing symptoms that you suspect could be related to low testosterone and you’re being told, “That’s just normal for your age,” I’d definitely recommend getting properly evaluated and considering UPGUYS. Five stars for their responsiveness, professionalism, and willingness to actually listen. ⭐⭐⭐⭐⭐
It can take months and be very expensive to see a specialist in your town. With UpGuys I had my lab requisition and it took a week to talk to a practitioner and she gave me a prescription, 4 days after I had my treatment. I can talk to a pharmacist very easily, they are very professional and if I need to talk to any other specialist someone will contact me. I recommend!!
Would definitely recommend up guys they made the process easy and small I was able to get the treatment I needed and already starting to see the difference
⭐⭐⭐⭐⭐ I had an excellent experience with UPGUYS. The entire process was professional, discreet, and incredibly convenient from start to finish. The team was knowledgeable, responsive, and took the time to answer all of my questions without making me feel rushed. I appreciated how easy they made everything, and the care I received exceeded my expectations. I would highly recommend UPGUYS to anyone looking for a trustworthy and professional men's health clinic.
Rated 5.0 / 5 based on 516 reviews. Showing our most recent reviews.
GoogleEastern Canada
How UPGUYS Collects and Verifies Reviews
Every review on this page is published on Google or Trustpilot. We don't write them, we can't edit them, and we can't take them down.
1
You start your treatment with UPGUYS
At any point in your treatment, you can leave a review on Google or Trustpilot. We encourage it, because an honest account of the experience is what helps the next man decide.
2
The platform verifies your account
Both Google and Trustpilot require a verified account before a review is accepted. We cannot edit or remove any review once posted.
3
Your review goes live: good or bad
We display what patients actually say. Numbers refresh weekly from each platform's public page.
Questions men ask before starting low testosterone treatment with UPGUYS, answered honestly.
Are UPGUYS low testosterone treatment reviews from real patients?
Yes. All UPGUYS low testosterone treatment reviews shown on this page are sourced directly from Trustpilot, where they were posted by patients sharing their experiences with the UPGUYS Low Testosterone Treatment Program.
Do UPGUYS low testosterone treatment reviews mention negative experiences or issues?
Yes. The public UPGUYS Trustpilot profile includes both positive and critical reviews. Experiences with low testosterone treatment can vary, and eligibility, monitoring and treatment adjustments are determined individually by a licensed Canadian medical practitioner.
How do UPGUYS low testosterone treatment reviews compare with reviews of other Canadian clinics?
UPGUYS reviews commonly mention the online process, practitioner consultations, bloodwork, pharmacist support, ongoing monitoring and discreet medication delivery. UPGUYS is a Canadian physician-led telehealth and pharmacy platform, so patients can complete most of the treatment process online. Services, pricing and treatment models vary among Canadian providers.
Is UPGUYS a legitimate Canadian provider of low testosterone treatment?
Yes. UPGUYS is a legitimate Canadian physician-led telehealth and pharmacy platform that has operated since 2020 and served more than 170,000 men across Canada. UPGUYS connects patients with licensed Canadian medical practitioners for consultations. When treatment is appropriate, prescriptions are issued by practitioners and dispensed by licensed Canadian pharmacies, with pharmacist support provided throughout the process.
How much does low testosterone treatment with UPGUYS cost?
UPGUYS does not charge for lab requisition authorization, practitioner consultations or standard medication delivery. Patients pay for medication only when it is prescribed and they choose to proceed with treatment. Medication costs depend on the prescribed treatment; laboratory charges, if any, depend on the patient's province and coverage. See the UPGUYS Low Testosterone Treatment page for current pricing information.
What do patients commonly mention in UPGUYS low testosterone treatment reviews?
Patients commonly mention the practitioner consultation, bloodwork review, pharmacist guidance, straightforward online process, discreet medication delivery and ongoing follow-up. Individual experiences and treatment outcomes vary.
What do patients say about the UPGUYS low testosterone treatment process?
Reviews commonly describe an online assessment followed by bloodwork and a consultation with a licensed Canadian medical practitioner. When treatment is appropriate, patients also speak with a pharmacist before their medication is dispensed and delivered.
Do UPGUYS low testosterone treatment reviews describe ongoing monitoring and follow-up?
Yes. Reviews mention follow-up bloodwork, practitioner consultations and treatment adjustments when clinically appropriate. Monitoring requirements depend on the patient's treatment plan and clinical circumstances.
Do all patients have the same experience with low testosterone treatment?
No. Reviews describe individual patient experiences and should not be interpreted as guaranteed results. Eligibility, treatment recommendations, response and follow-up needs vary from person to person.
Ready when you are
Start your low testosterone assessment
Start with a free online assessment. We send a lab requisition, a licensed Canadian practitioner reviews your bloodwork with you, and you only pay for your medications if a prescription is issued.